I had a positive experience with Orbitz travel website recently that I thought I would share with my users. I wanted to test the notion that firms in the entertainment and service industries do not currently offer the term wheelchair accessible as a selection criteria. For example, Metromix in Chicago can offer entertainment selections based on what types of bands you want to see, what neigborhood you want to go out in, but they do not offer a selection that would bring back an answer based on whether the user wanted wheelchair accessible seating, parking, or a wheelchair ramped entrance. Another example is Expedia.com which lists the following amenities, but no "Wheelchair accessibility" option to click on.

• Air Conditioning
• Fitness Equipment
• High Speed Internet Access
• Room Service
• Swimming Pool
• Pets Accepted
• Free Parking
• Complimentary Newspaper
• Complimentary Breakfast
• Hair Dryer
• Spa Services
• Restaurant in Hotel

I went to Orbitz' website and in their hotel selection, they offer a "wheelchair accessible" option as one of their user selection criteria, so I wrote to them and thanked them for their insight on the subject. Good job Orbitz, I think you are ahead of your time. Hotels.com allows users to see if a specific hotel room has wheelchair accessibility once you have selected the hotel, but does not  allow a primary search to be done on it delivering only those hotels with special needs services. With 1 in 12 Americans having some type of physical disability or impaired motor function, I cannot understand why a major internet travel site allows a search for a hair dryer and no search for "wheelchair accessibility".