Hello.  I wanted to first say thank you for all your hard work on the accessible chicago site.  Very helpful.  My husband has a chest level paralysis and so he uses a wheelchair.  We visit Chicago about twice a year for professional conferences. Several years  ago we went to the Shedd Aquarium.  We  found it to be the least accessible museum we had ever visited (we go to quite a few).  We couldn't find our way around; when we would ask a hapless employee would point us towards a staircase.  It was so frustrating we left after 45 minutes of walking around in circles (I think there was an elevator out of order also that day).  I  wrote and asked for a refund, my letter was completely ignored.  Now we have two toddlers and we would really like to take them when we come  back to Chicago the end of this month.  I wrote asking if  they  could explain or send a map about how to get around using a wheelchair, they sent me a map, but it didn’t have  accessibility info.  Then I wrote asking for the contact information for the person in charge of accessibility issues for the museum.  This was also ignored.  At this point I do want to give up, but also we just want to take the kids there (our 2 year old LOVES fish).  I was wondering if you could give any advice about getting around without stairs or if you had the contact information to the person who would at Shedd?   Thanks for your time Carrie

I have been contacted by a friend who owns a house with a wheelchair lift installed for a disabled tenant. The tenants have since moved out, and the owner would like to get rid of the chair lift, as it will not be needed by future tenants. Rather than throw the lift away, he contacted me to see if I could find an organization or family that he could donate the lift to. The lift is in good working condition. Do you know of any organizations or families that may be interested?   Thank you, Christina OTR/L

We have a group of twelve visitors coming from Missouri for the weekend, They will be using a 30' motor home with two handicapped persons included. We are having trouble finding parking at Navy Pier, & at TOMMY GUNS GARAGE at 2140 S. Wabash.  Can you help us? Thank You T. P.

Do you have any information on which hotels have ceiling hoists, which allows travelers with disabilities a way to be transfered more easier, (only needs 2 people), and safer, (less danger of the equipment moving during transfer), than with portable equipment? Regards, The Ceiling Hoist Users Club, U.K.

I would like to take my brother with severe CP to the NASCAR races at the Chicagoland Speedway. I would like to rent a wheelchair van while I am there, and find an accessible hotel. Can you help?

 I use a manual chair. I am fine traveling on my own on an airplane to Chicago, but I need help dressing and bathing. Is there a way I can get a personal assistant while I am there?

I am looking for an easy thing to do over the holidays that does not require a lot of hassle. I want to avoid the shopping malls, and I do not want to maneuver a wheelchair around a movie theater or restaurant. What is an easy attraction to take in just to get out of the house?

I am looking for help in Cook County for my mom, who is coming home from a skilled nursing care facility, We would like someone to evaluate her living situation and make recommendations on items she could use at home. We would also like to find help in the home for her.

Where can I take my child with special needs for a holiday celebration and a picture with Santa? I would like to avoid long lines at the mall.